Frequently Asked Questions

Frequently Asked Questions


How long does shipping take?


Orders are usually delivered within 7–15 business days.


Do you provide tracking information?


Yes. A tracking number will be sent to your email after your order has been shipped.


Can I return my order?


Yes. We offer a 30-day return policy.


What if my item arrives damaged?


Please contact us with pictures of the damaged item and we’ll assist you immediately.


How do I contact support?


You can reach us at peterotoja@gmail.com.